WILL THERE BE a Battery Replacement Policy?
What is Element Vape? A local online e-commerce store which allows you to choose from thousands of different herbal choices. The web site describes their product as the “estrogenic nicotine alternative obtainable in liquid form.” How does it work? When you visit the website, you will see a large number of selections, such as fruity, floral, traditional, and exotic flavors.
As a customer, Vape you may want to know about their shipping options, return policy, privacy policies, FAQs, and much more. Please note that we make an effort to be an accommodating, helpful, and informative site for all our customers. Should you have any extra questions, please visit Element Vape’s help center for answers or request a signature confirmation.
How do i order online? To place your order, simply login at Element Vape, choose the product you desire, and follow the prompts. For questions, or if you would like to place an order, please note that you may need to contact their support team. Besides email, you can also use the telephone. Please note our phone hours are Monday – Friday, Eastern Standard Time. They’re usually open in case of server outages, so you might want to call of these times.
MAY I return my damaged product or cancel my order? Yes, absolutely! Any damaged product or incorrect order can be cancelled or returned within the first thirty days without incurring any extra charges. In addition, if you want to cancel your account, you’ll greatly appreciate the shipping refund. Our website does not allow customers to leave a negative feedback after they have ordered through our website, and exactly the same goes for placing an order through our contact number.
Can I track my order? Yes, we do provide the tracking information for all orders. This includes our shipping address submissions. Please be aware that people cannot accept returns on goods which have arrived to your door without our express prior approval.
Are there any other ways to earn reward points or cash return from my Element Vape purchase? Yes, as stated above, we can pay you to encourage repeat purchases. Additional cash back or discount promotions are available through our website. If you’re a loyal customer, we will reward you with even more discounts, freebies or merchandise, and even cash. We are committed to offering our customer support professionals with training and education on our products, and providing them with an extensive library of educational material, including videos and printed resources.
Will there be an alternative way to earn reward points or cash back? Yes, you can utilize your credit or debit card to get items from our website. After you have completed your purchase, you might enter your user id and pin number to redeem your reward points. Please be aware that you will not receive cash return or discount on the purchases of electronics items made making use of your credit card. Only those Reward Points redeemed for Black Friday merchandise will qualify for rewards.
Do I get free shipping on my order? Yes, you’ll receive free shipping on all orders, regardless of your shipping address. We are still focusing on adding additional reward options, such as gift cards and free shipping options, so check back soon.
Think about refunds and exchange policies? We have policies and procedures set up for returning items you may be unhappy with. Please note that upon delivery, standard shipping rates connect with all U.S. destinations. Also, because of online businesses employing Adult Signature, free shipping and replacement charge are not applicable on certain orders, such as those requiring assembly.
Where may i contact the Customer Service department? Our phone number is readily available on our home page. Should you have any further questions, you might contact us at anytime by e-mail, phone, or regular mail. In addition, we encourage customers located within eBook readers including the Kindle and iPad to e-mail us with any questions or concerns. Additionally, we encourage customers located within non-Ebook reading devices such as netbooks along with other wireless laptops to e-mail us with any questions or concerns. If you experience a technical problem with this product or in case you have questions about our services, you need to contact us at anytime.
Will there be a warranty or guarantees? Our policy would be to offer a lifetime warranty on our products, which covers replacement or repair for defects in materials or workmanship for a complete year from the date of purchase. Should you experience any harm or defect when using our products, you must notify us right away so that you can get yourself a proper replacement.